Please read these instructions
carefully before using the form below.
If
you have received your order but did not sign or personally accept the
package use the CANCEL RETURN FORM.
If
you have NOT received your order and wish to CANCEL your order
please use the CANCEL RETURN FORM.
If you have signed for or accepted a package
regardless if the package has been opened, you must use the return
form inside the package. You do not need to fill out the form
below. Please follow the return instructions on the Return Form
included with your order.
Click Here for
Shipping Agent contact information.
For other questions or concerns please use our General
Help Forms.
Only fill out the form below if a return form was NOT
included with your order.
We will E-mail you a confirmation notice and further instructions unless
you have specified that we contact you by phone. If we attempt to
call you when you are unavailable, we will leave a message for you to
call us back "regarding issue number (your order number)"
For your privacy, we will not identify ourselves or divulge any other information to anyone about your order. You issue number will be
your order number. Please use your order number to reference your
account.